WordPress Care & Support Plans
Our plans are for web design clients only.
Have the peace of mind that your website is secure, reliable and cared for.
We are committed to your success and do everything we can do ensure your website is performing like a well-oiled machine. Technology and strategies continue to evolve and it’s a full-time job to keep abreast of all the trends and developments.
We’re here to take care of your website for you.
You could be spending time doing these website maintenance tasks yourself or focus on growing your business and building relationships with your leads and customers instead.
Your website is up always up to date, regularly monitored and as secure as we can possibly make it. You don’t have to worry about anything when it comes to the care and maintenance of your website.
We’ve got your back!
Your website is crucial to the success of your business. You rely on it to establish your brand, attract clients and customers, and generate revenue. With our care plans, you will have full confidence that it’s online and operating as it should 24/7, without interruption.
Hosting
Your website is on our dedicated server, which means it is secure, fast and reliable. You are not tied to a bunch of unknown websites that could be dealing with malware, performance issues, and more.
Backups
Your website is backed up every day to a separate cloud server. In the unlikely event of a catastrophic failure, your website can be restored within hours, sometimes minutes.
Security
We constantly monitor your site for hackers and malware. In the unlikely event you do get hacked, we’ll do our very best to fix it for you. WordPress Core updates are stable and secure.
We're Your Partner
We care about your website as if it is was our own. We are a phone call, text or email away should you need anything – nearly 24/7. Sleeping is important!
Uptime/Downtime
We are alerted immediately if your website is offline and act as quickly as possible to get it back online for you. This is an unlikely event, but know that we are on it!
Speed
Your website is on a lightening fast server with the best premium plugins which greatly increases your website’s speed and performance. This means visitors are more likely to stick around on your site.
Updates
We take updating your website very seriously. We do weekly updates of your WordPress theme and all plugins and make sure everything is running smoothly so that your website remains secure.
SSL Certificate
All of our websites come with a free SSL certificate so that your visitors know you’re secure and it’s safe for them to browse and take action on your website. We keep up with renewals as well.
Our Care & Support Plans
➭ Premium hosting on our own server
➭ Premium website security protection
➭ Daily scans for viruses
➭ Weekly routine web maintenance
➭ Regular WordPress updates
➭ Regular theme and plugin updates
➭ Spam protection
➭ Email deliverability to inbox
➭ Access to multiple premium plugins
➭ Daily backup of your website
➭ Daily malware scan & removal
➭ 1 hour per month of support tasks
Standard Plan ☕️
- Support tasks completed within 5-7 business days
- Quarterly strategy calls
Gold Plan ☕️ ☕️
- Support tasks completed within 2-3 business days (excluding weekends)
- Quarterly strategy calls
- 15-min monthly check in calls
Premium Plan ☕️ ☕️ ☕️
- Support tasks completed within 24 hours (excluding weekends)
- Quarterly strategy calls
- 30-min monthly check in calls
- Monthly monitoring & reporting on website analytics
- One Level 1 service per month ($199 value)
Support Tasks Included In All Plans
Choose one or more of these tasks to be completed. If what you need isn’t here, email me and I will let you know if it’s included in your plan or if it’s a paid service.
Your one hour resets every month.
- Adding/removing an existing page from the main menu
- Moving existing content around
- Adding/removing promo banner
- Changing/adding text
- Short page with form (this could be a Level 1 depending on what you need/want)
- Scheduling a campaign email (or two) in FluentCRM
- Adding one blog post with 2-3 images that you’ve written
- Adding 1-3 images to your website
- Changing/adding links to a scheduler (Ex: Calendly), YouTube videos, etc.
- Adding a few products to your shop
- Miscellaneous items
